Terms and Conditions

1. AGREEMENT TO TERMS

By accessing and using the website tejaswinidesign.com (“Website”) and engaging with Architect Tejaswini Designs (“Company,” “We,” “Us,” or “Our”), you agree to be bound by these Terms and Conditions (“Agreement”). If you do not agree to abide by the above, please do not use this service.

The Company reserves the right to make changes to this Agreement at any time and without notice. Your continued use of the Website following the posting of revised Agreement means that you accept and agree to the changes.

2. USE LICENSE

Permission is granted to temporarily download one copy of the materials (information or software) on Architect Tejaswini Designs’ Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the Website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or “mirror” the materials on any other server
• Violate any applicable laws or regulations
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website

3. DESIGN SERVICES TERMS

3.1 Scope of Work

The Company provides interior design and architecture services as described in the project proposal and contract. All design services are subject to:

• Written agreement detailing the scope of work, timeline, and fees
• Client’s cooperation and timely provision of information and access
• Compliance with local building codes and regulations
• Availability of materials and resources in the market

3.2 Design Phases

Services typically include:

• Consultation & Concept Phase– Initial meeting, requirements gathering, preliminary concepts
• Design Phase– Detailed design plans, 2D/3D renderings, material selections
• Execution Phase– On-site supervision, quality assurance, project management
• Post-Project Support– Defect rectification and after-sales service

3.3 Revisions & Changes

• Initial design includes up to 2 rounds of major revisions
• Additional revisions beyond agreed scope will incur additional charges
• Scope changes requested by the client will result in timeline and cost adjustments
• The Company reserves the right to refuse changes that compromise design integrity or professional standards

3.4 Materials & Suppliers

• The Company selects materials and suppliers based on quality, availability, and budget
• All materials are subject to manufacturer warranties (not Company warranties)
• Material substitutions may be necessary due to market availability
• Clients approve all final material selections before procurement

4. PRICING AND PAYMENT TERMS

4.1 Pricing

• All prices are in Indian Rupees (₹) unless otherwise stated
• Pricing includes applicable design services as per the agreed scope
• Taxes (GST) are additional and will be charged as per government regulations
• Prices are valid for 30 daysfrom the date of quotation

4.2 Payment Schedule

Standard payment schedule:

• 30% advance– Upon signing the design contract
• 40% on design approval– When client approves final designs
• 30% on project completion– Before handover

Alternative payment structures available upon request.

4.3 Payment Methods Accepted

• Bank Transfer
• Credit/Debit Card (3% processing fee)
• UPI Transfers
• No Cost EMI Options (subject to approval)

4.4 Late Payments

• Late payments will attract a penalty of 5% per monthon outstanding amount
• The Company reserves the right to suspend work if payment is 30 days overdue
• For continued delays beyond 60 days, the contract may be terminated and legal action initiated

4.5 Cost Overruns

• If project costs exceed the estimate by more than 10%, the client will be notified immediately
• Client approval is required before proceeding with additional costs
• The Company is not responsible for cost overruns due to:
  • Client-requested design changes
  • Material price fluctuations in the market
  • Unforeseen structural or technical issues
  • Delays caused by the client

5. TIMELINE AND PROJECT DELIVERY

5.1 Project Duration

• Timeline is provided in the project proposal
• Timeline commences after receipt of full advance payment
• Timely client approvals and decisions are essential for meeting deadlines

5.2 Delays

The Company endeavors to meet all timelines. However, delays may occur due to:

• Client delays in approvals or decisions
• Unforeseen site conditions
• Material/labor availability issues
• Weather or external factors beyond Company’s control
• Municipal approvals or regulatory requirements

Delay beyond agreed timeline (due to Company’s fault):

• First 15 days: No penalty
• After 15 days: 0.5% of monthly contract value per day penalty (maximum 10% of total project cost)

5.3 Timeline Suspension

The Company may suspend work if:

• Payment is overdue
• Client-required approvals/decisions are pending
• Site access is not provided
• Safety violations are observed

6. CLIENT RESPONSIBILITIES

6.1 Obligations

The client agrees to:

• Provide timely approvals and design feedback
• Grant unobstructed site access during working hours
• Arrange necessary municipal permits and approvals
• Ensure structural integrity of the property before design commencement
• Maintain on-site safety standards
• Compensate for any damage to existing structures caused by negligence

6.2 Information Accuracy

• Client must provide accurate information regarding property dimensions, boundaries, and existing structures
• The Company is not responsible for design issues arising from inaccurate site information provided by the client
• Re-design due to client-provided incorrect information will incur additional charges

6.3 Access and Cooperation

• Client must ensure uninterrupted site access during agreed working hours
• Client is responsible for relocating personal belongings from the project site
• The Company is not liable for theft or damage to client’s property on-site

7. WARRANTIES AND DISCLAIMERS

7.1 Design Warranty

• The Company warrants that designs will be original, unique to the project, and prepared in accordance with industry standards
• Designs comply with applicable building codes and regulations (as per knowledge at time of design)
• Client is responsible for obtaining municipal approvals based on final designs

7.2 Material Warranty

• The Company does not provide warranties on materials or products
• All material warranties come directly from manufacturers
• Client must claim warranty issues directly with manufacturers
• The Company is not liable for material defects or failures

7.3 Execution Warranty

• The Company warrants that execution will be done by skilled professionals following the approved design
• Minor variations in execution (±5% of dimensions) are acceptable and normal
• The Company provides a defect rectification period of 90 dayspost-completion
• Major defects (affecting safety or functionality) will be rectified at Company’s cost
• Cosmetic issues are addressed based on the warranty terms

7.4 Limitation of Liability

• The Company’s total liability for any claims arising from services provided is limited to the total amount paid by the client for the project
• The Company is not liable for:
  • Indirect, incidental, or consequential damages
  • Loss of revenue or business opportunities
  • Delays caused by external factors
  • Structural issues pre-existing before project commencement
  • Non-compliance with municipal regulations (client’s responsibility)

7.5 Disclaimer

• The Website and materials are provided on an “as-is” basis
• The Company makes no warranties or representations regarding the Website’s accuracy, reliability, or completeness
• The Company does not warrant that the Website will be uninterrupted or error-free
• Client use of the Website is at their own risk

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership of Designs

• All original designs, concepts, drawings, renderings, and specifications created by the Company remain the intellectual property of the Company
• Client gains the right to use designs solely for the project contracted
• Client cannot:
  • Modify designs without Company’s written consent
  • Share designs with third parties for similar projects
  • Use designs for commercial purposes beyond the contracted project
  • Claim designs as their own

8.2 Portfolio Use

• The Company retains the right to use project photographs and designs for:
  • Portfolio display on website and marketing materials
  • Case studies and presentations
  • Industry publications and awards submissions
• Client’s name/company may be mentioned unless anonymity is requested in writing

8.3 Third-Party Content

• The Website may contain links to third-party websites, images, or content
• The Company is not responsible for third-party content accuracy or availability
• Use of third-party content is subject to their respective terms and licenses

9. CONFIDENTIALITY

9.1 Client Information

• The Company maintains strict confidentiality of client information shared during consultations
• Client information is used solely for project execution and service improvement
• Information will not be shared with third parties without written consent, except:
  • Project contractors and suppliers (for execution purposes)
  • Legal/regulatory authorities (as required by law)
  • Insurance and financial partners (for business operations)

9.2 Design Confidentiality

• Preliminary concepts and designs remain confidential until project completion
• Client must not disclose unpublished designs to competitors or third parties
• The Company may use anonymized design elements for educational purposes

10. FORCE MAJEURE

The Company is not liable for failure to perform services due to circumstances beyond reasonable control, including:

• Natural disasters (earthquake, flood, fire)
• Pandemics or epidemics
• Government actions or lockdowns
• War or civil unrest
• Extreme weather conditions
• Material/labor shortages due to external events

In such cases, the project timeline will be extended accordingly, and additional costs (if any) will be borne by the client.

11. TERMINATION OF CONTRACT

11.1 Termination by Client

• Client may terminate the contract in writing with 30 days’ notice
• Termination penalties apply as follows:
  • Design phase (before execution):Client forfeits 30% advance payment
  • Execution phase (0-25% completion):Client forfeits 50% of advance
  • Execution phase (25-50% completion):Client forfeits entire advance + 50% of balance
  • Execution phase (50%+ completion):Full project cost + additional charges for completion/demolition

11.2 Termination by Company

The Company may terminate the contract immediately if:

• Client withholds payment beyond 60 days
• Client violates safety or legal requirements
• Client is uncooperative or abusive
• Project site is inaccessible
• Client provides false information

Upon Company termination, the client is liable for:

• All services rendered to date
• All materials/labor costs incurred
• Administrative costs for project closure

11.3 Dispute-Based Termination

If either party wishes to terminate due to disputes, a 30-day resolution period will be provided. If unresolved, the matter will be settled through arbitration (see Section 13).

12. LIMITATION OF USE

12.1 Prohibited Conduct

Users of the Website are prohibited from:

• Posting unlawful, threatening, or abusive content
• Engaging in spam or unsolicited communications
• Attempting to gain unauthorized access to the Website
• Collecting personal data without consent
• Impersonating the Company or its representatives
• Violating intellectual property rights
• Uploading viruses or malicious software

12.2 Enforcement

The Company reserves the right to:

• Remove prohibited content
• Suspend or terminate user access
• Report illegal activity to authorities
• Pursue legal action against violators

13. DISPUTE RESOLUTION AND GOVERNING LAW

13.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, specifically the laws applicable in Delhi/NCR region.

13.2 Jurisdiction

All disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts in Greater Noida, Uttar Pradesh, India.

13.3 Dispute Resolution Process

1. Negotiation (15 days):Parties attempt resolution through direct discussion
2. Mediation (30 days):If negotiation fails, mediation through a neutral third party
3. Arbitration:If mediation fails, dispute will be settled through single arbitrator under Indian Arbitration and Conciliation Act, 1996
4. Litigation:As a last resort, disputes may be taken to court

13.4 Cost of Dispute Resolution

Each party bears their own costs unless the arbitrator/court orders otherwise.

14. CANCELLATION AND REFUND POLICY

14.1 Refund Eligibility

Refunds may be provided in the following cases:

• Client initiates contract termination before design commencement:90% refund of advance
• Service not rendered due to Company’s fault: Full refund of that service’s cost
• Duplicate/erroneous payment: Full refund of duplicate amount

14.2 Non-Refundable Items

The following are non-refundable:

• Design consultation fees
• Preliminary concept charges
• Customization or personalization costs
• Materials ordered specifically per client request
• Work already executed

14.3 Refund Timeline

• Approved refunds will be processed within 30 daysof approval
• Refunds will be credited to the original payment method
• Partial refunds due to payment deductions/adjustments will be clearly communicated

15. MODIFICATION OF TERMS

The Company reserves the right to modify these Terms and Conditions at any time. Modified terms will be posted on the Website with an updated “Last Updated” date. Continued use of the Website following modifications constitutes acceptance of the new terms.

For existing projects, modified terms will apply only to new projects initiated after the modification date, unless otherwise specified.

16. LINKS TO THIRD-PARTY WEBSITES

The Website may contain links to third-party websites for reference or convenience. The Company:

• Does not endorse or control these third-party websites
• Is not responsible for their content, accuracy, or policies
• Recommends reviewing their respective terms and privacy policies
• Is not liable for any damages or losses from using third-party websites

17. CONTACT INFORMATION

Architect Tejaswini Designs

S-6, 7 & 8, Beta Plaza, Beta-1
Greater Noida, Uttar Pradesh, India

📞 Phone: +91 7828552516

📧 Email: info@tejaswinidesign.com

⏰ Business Hours: Mon-Fri 9 AM – 8 PM, Saturday 10 AM – 4 PM

18. ENTIRE AGREEMENT

This Agreement, along with the Privacy Policy and any separate written contract for services, constitutes the entire agreement between you and the Company regarding the use of the Website and services provided. Any previous agreements, understandings, or negotiations are superseded by this Agreement.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

BY USING THE WEBSITE AND ENGAGING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS AND CONDITIONS.