Privacy Policy

1. INTRODUCTION

Architect Tejaswini Designs (“Company,” “We,” “Us,” “Our”) is committed to protecting your privacy and ensuring you have a positive experience on our website tejaswinidesign.com (“Website”) and when using our services (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website or engage our Services. Your continued use of the Website and Services following the posting of revised Policy means that you accept and agree to the changes.

2. APPLICABILITY AND SCOPE

This Privacy Policy applies to:

• Information collected through the Website
• Information collected through contact forms, emails, and phone calls
• Information collected during design consultations and project engagements
• Information shared via social media or marketing communications

This Privacy Policy DOES NOT apply to:

• Third-party websites linked from our Website
• Third-party services or applications
• Offline interactions not related to our Website or Services

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

Contact Information:

• Full name
• Email address
• Phone number
• Residential or commercial address
• Company name (if applicable)

Project Information:

• Property details (dimensions, location, type)
• Design preferences and requirements
• Budget information
• Timeline expectations
• Photographic reference materials

Communication Data:

• Messages submitted through contact forms
• Email correspondence
• Chat conversations
• Feedback or testimonials
• Complaint details

Payment Information:

• Bank account details (for EMI or transfers)
• Transaction receipts
• Invoice records
• Payment history

3.2 Information Collected Automatically

Website Usage Data:

• Pages visited and time spent on each page
• Device type (mobile, tablet, desktop)
• Operating system and browser type
• Internet Service Provider (ISP)
• Referring website or source
• Search terms used to find our Website

Cookies and Tracking Technologies:

• Session cookies (temporary, deleted after browser closes)
• Persistent cookies (stored for specific purposes)
• Analytics tracking (Google Analytics)
• Pixel tracking for marketing campaigns
• Advertising cookies (if applicable)

3.3 Information From Third Parties

• Social media platforms (with your consent)
• Third-party services (analytics, email marketing, payment processors)
• Business partners and referrals
• Publicly available sources

4. HOW WE USE YOUR INFORMATION

4.1 Service Delivery

We use your information to:

• Process your design requests and quotes
• Schedule consultations and meetings
• Communicate project timelines and updates
• Execute design and construction services
• Provide customer support
• Issue invoices and process payments

4.2 Communication

We use your information to:

• Send project updates and status notifications
• Respond to inquiries or complaints
• Send appointment reminders
• Share important notices about services

4.3 Marketing and Promotional Activities

We use your information to:

• Send newsletters (with your consent)
• Offer promotional discounts or special offers
• Notify you about new services
• Conduct surveys or request feedback

4.4 Analytics and Improvement

We use your information to:

• Analyze Website usage patterns
• Improve Website functionality
• Understand customer preferences
• Optimize service delivery

4.5 Legal and Compliance

We use your information to:

• Comply with legal obligations
• Respond to government requests
• Enforce our Terms and Conditions
• Protect against fraud or illegal activity

5. DATA SHARING AND DISCLOSURE

5.1 Service Providers and Contractors

We may share your information with:

• Interior design contractors and builders
• Material suppliers and vendors
• Structural engineers and architects
• Payment processors and financial institutions
• Email service providers

Condition: All service providers sign confidentiality agreements and process data only as directed by us.

5.2 Legal Requirements

We may disclose your information when required by law:

• Government agencies and regulatory authorities
• Police and law enforcement (with valid warrant)
• Tax authorities (income tax, GST, etc.)
• Court orders or legal proceedings

5.3 With Your Consent

We share information only when you explicitly consent:

• Testimonial publications
• Project case studies
• Portfolio feature articles
• Social media sharing

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 Types of Cookies Used

Essential Cookies:

• Session management and login authentication
• Security tokens
• User preferences and settings

Performance Cookies:

• Website analytics (Google Analytics)
• User behavior tracking
• Page performance monitoring

Marketing Cookies:

• Retargeting and advertising
• Campaign tracking
• Conversion measurement

6.2 Cookie Management

You can manage cookies through:

• Browser Settings:Disable cookies in your browser preferences
• Cookie Banner:Accept/reject cookies on first Website visit
• Opt-Out Tools:Third-party cookie opt-out services

6.3 Google Analytics

• We use Google Analytics to understand Website usage
• Google Privacy Policy: https://policies.google.com/privacy
• Opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout

7. DATA SECURITY

7.1 Security Measures

We implement multiple security measures:

Technical Security:

• SSL/TLS encryption for data transmission
• HTTPS protocol on all Website pages
• Firewalls and intrusion detection systems
• Regular security audits and penetration testing
• Data encryption at rest and in transit

Administrative Security:

• Employee confidentiality agreements
• Access control and user authentication
• Regular employee training on data protection
• Secure disposal of documents and records

7.2 Data Retention

We retain your data for:

• Active Projects:Duration of project + 2 years after completion
• Inquiries Not Converted:1 year from last contact
• Marketing Communications:Until you unsubscribe
• Legal/Tax Records:7 years (as per GST regulations)
• Transaction Records:7-10 years (as per financial regulations)

7.3 Data Breach Notification

In the event of a data breach:

• We will notify affected individuals within 48 hours
• Notification will include details of the breach and affected data
• Recommended steps for protecting yourself
• We will cooperate with regulatory authorities

8. YOUR PRIVACY RIGHTS

8.1 Right to Access

You have the right to:

• Request a copy of your personal data we hold
• Know what data we have collected
• Understand how your data is used

8.2 Right to Correction

You have the right to:

• Correct inaccurate or incomplete data
• Update outdated information
• Request we update information in our records

8.3 Right to Erasure

You have the right to:

• Request deletion of your personal data
• Ask us to remove information from our systems

Note: Data required for legal or business reasons cannot be deleted.

8.4 Right to Restrict Processing

You have the right to:

• Ask us to limit how we use your data
• Restrict data sharing with third parties
• Request suspension of processing

8.5 Right to Data Portability

You have the right to:

• Receive your data in a portable, machine-readable format
• Transfer your data to another service provider

8.6 Right to Withdraw Consent

You have the right to:

• Withdraw consent for data collection/processing
• Opt out of marketing communications
• Disable cookies and tracking

9. MARKETING COMMUNICATIONS AND OPT-OUT

9.1 Email Marketing

We may send you:

• Project updates and news
• Design tips and inspiration
• Special offers and promotions
• Newsletter content

9.2 Opting Out

You can opt out of marketing communications by:

• Clicking the “Unsubscribe” link at the bottom of emails
• Replying with “STOP” or “UNSUBSCRIBE”
• Contacting us at privacy@tejaswinidesign.com

9.3 Transactional Communications

Regardless of opt-out status, we will continue sending:

• Project updates and important notices
• Payment invoices and receipts
• Service announcements
• Legal notices

10. CHILDREN’S PRIVACY

This Website and Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are under 18:

• Please obtain parental/guardian consent before using our Website
• Parents/guardians can request deletion of children’s data

11. THIRD-PARTY LINKS AND SERVICES

11.1 External Links

Our Website may contain links to third-party websites:

• We are not responsible for their privacy practices
• Their data collection is governed by their own privacy policies
• We recommend reviewing their policies before providing information

11.2 Social Media Platforms

If you connect your social media accounts:

• Data sharing is governed by both our Privacy Policy and the platform’s policy
• You can revoke access through the platform’s settings

11.3 Payment Processing

Payment information is processed by third-party payment gateways:

• Their security and privacy standards apply
• We do not store full credit card details
• PCI compliance standards are maintained

12. DATA TRANSFERS AND INTERNATIONAL COMPLIANCE

12.1 Domestic Data Processing

All data is collected and processed within India, primarily in:

• Greater Noida, Uttar Pradesh
• Delhi/NCR region
• Compliant with Indian data protection standards

12.2 Regulatory Compliance

We comply with:

• Information Technology Act, 2000 (India)
• Information Technology Rules, 2000
• Personal Data Protection Bill (when enacted)
• GST regulations
• Tax regulations

13. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect:

• Changes in our data practices
• New technologies or security measures
• Changes in applicable laws
• Feedback from users

How we notify changes:

• Updated policy will be posted on this page
• “Last Updated” date will be refreshed
• For significant changes, we may notify you via email
• Continued use of the Website implies acceptance of changes

14. CONTACT INFORMATION FOR PRIVACY

Mailing Address:
Architect Tejaswini Designs
S-6, 7 & 8, Beta Plaza, Beta-1
Greater Noida, Uttar Pradesh, India

📞 Phone: +91 7828552516
⏰ Business Hours: Mon-Fri 9 AM – 8 PM, Saturday 10 AM – 4 PM

Response Time: We will respond to privacy requests within 15 days of receipt.

15. GRIEVANCE REDRESSAL

15.1 Grievance Process

1. Submit Complaint:Email privacy@tejaswinidesign.com or write to our office
2. Acknowledgment:We will acknowledge receipt within 5 days
3. Investigation:We will investigate your complaint (15 days)
4. Resolution:We will provide a response and proposed solution

16. ENTIRE AGREEMENT

This Privacy Policy, along with our Terms and Conditions, constitutes the entire agreement regarding your privacy rights and our data handling practices. If any provision is found to be invalid, the remaining provisions will continue in effect.

BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THIS PRIVACY POLICY.

Last Updated: January 2026
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